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At Rise Gadgets, your satisfaction is our priority. If you are not completely happy with your purchase, we offer a simple and transparent return, refund, and warranty process to ensure your experience is smooth and hassle-free.
1. Eligibility for Refund
- Returns must be initiated within 7 days of receiving the product.
- Items must be unused, unwashed, and in their original packaging with all accessories, manuals, and tags intact.
- Refunds apply only to purchases made directly through www.risegadgets.com.
2. Refund Process
- Initiate a Return – Contact our support team at support@risegadgets.com or call +91 9693510335 to request a return.
- Return the Item – Ship the product to the return address provided by our support team.
- Inspection & Approval – Once we receive the item and verify its condition, we’ll approve the refund.
- Refund Method – Approved refunds will be credited to your original payment method within 5–7 business days.
3. Exceptions
- Final sale and discounted items are non-refundable.
- Customized or personalized products are not eligible for return or refund.
- Any damaged or defective items must be reported within 48 hours of delivery for replacement or refund consideration.
4. Warranty Policy
- Most products sold on Rise Gadgets come with a manufacturer’s warranty or a Rise Gadgets limited warranty.
- Warranty coverage and duration vary depending on the product and brand.
- Warranty applies only to manufacturing defects and does not cover:
- Physical damage or accidental breakage.
- Damage caused by improper use, unauthorized repairs, or modifications.
- Normal wear and tear.
- To claim a warranty:
- Contact our support team with your order ID, invoice, and clear images/videos of the defect.
- Our team will verify eligibility and provide instructions for repair or replacement.
- In most cases, the defective product must be shipped back to our service center or manufacturer’s authorized center.
- Warranty claims are subject to the terms and conditions of the manufacturer or Rise Gadgets.
Need Help?
Our support team is always here for you. For any return, refund, or warranty-related queries, reach out at:
📧 support@risegadgets.com
📞 +91 9693510335